CityEatsRewards Program Terms & Conditions
Please read these Terms and Conditions (these “Terms”) carefully. These Terms govern your participation in the CityEatsRewards Program (the “Program”). BY PARTICIPATING IN THE PROGRAM, CREATING AN ACCOUNT OR COMPLETING YOUR PROFILE, YOU AGREE TO BE BOUND BY THE TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT PARTICIPATE IN THE PROGRAM.
These Terms apply to your access to, and participation in, the Program that is operated by Dining Ventures, LLC or its subsidiaries and affiliated companies (collectively, “Dining Ventures”, “us”, “we”, or “our”) in the United States of America. These Terms do not alter in any way the terms or conditions of any other agreement you may have with Dining Ventures for products, services or otherwise.
The Program is not targeted towards, nor intended for use by, anyone under the age of 13. If you are between the ages of 13 and 18, you may only participate in the Program under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
We reserve the right to change or modify these Terms or any policy, FAQ, or guideline pertaining to the Program at any time and in our sole discretion. You should review these Terms frequently to understand the terms and conditions that apply to the Program. Any changes or modifications will be effective immediately upon posting the revisions to “www.cityeats.com”, and you waive any right you may have to receive specific notice of such changes or modifications. Your continued participation in the Program will confirm your acceptance of such changes or modifications. If you do not agree to the amended terms, you must cease participating in Program immediately.
PROGRAM OVERVIEW & EARNING POINTS
To enroll in Program and accumulate points, you will first need to create an account at “www.cityeats.com” and provide a valid email address.
There are several ways to earn points in the Program:
Make and Honor a Reservation
You can earn points by making a reservation with a merchant restaurant through CityEats.com and honoring the reservation (i.e., reservation has been completed and the dining party has paid for the meal)]. By making a reservation, you may earn the following points:
- Earn 200 points for any reservation;
- earn a higher number of points at certain times for certain reservations that are clearly marked on the website.
Points will be awarded upon completion of the reservation, but no points will be awarded for cancellations or no-shows. Please note a reservation may not qualify for points if you call the restaurant to change the reservation. Reservations (and any modifications to existing reservations) not made through CityEats.com are not eligible for points.
Write a Review
Write a bona fide review of a restaurant on CityEats.com and receive 100 points.
You will receive automatically a one-time award of 100 points by creating an account on CityEats.
Complete Your Profile
You will receive automatically a one-time award of 100 points by completing your profile on CityEats.
Earn a Badge
You will receive a further 100 points for each badge you earn. You earn badges by being a top reviewer, by receiving a lot of “helpful” votes, or by having a lot of followers, for example.
Please note that no points will be awarded for a reservation or review unless you are signed into your account. Points will be awarded only to the Program account through which the reservation or review is made.
There are three (3) levels of benefits in the Program depending on the number of points that you accumulate in your account. By completing your profile on CityEats, you will be automatically enrolled in the Program at the Red Level. Whenever you earn a total of 2,000 points you will reach the Silver Level. If you earn at least 4,000 points within the six (6) month period following your achievement of Silver Level status, you will qualify for the Gold Level. Once you reach a specific Level within the Program, you will receive the benefits that are applicable to that Level for a six (6) month period.
You must continue to make reservations and accumulate points in order to maintain your benefit level. Once you obtain Silver or Gold Levels, you will maintain that status for a period of six (6) months.
To maintain the Silver Level benefit, you must earn at least 2,000 points during each six (6) month period following the date you reached Silver Level.
To maintain Gold Level benefits, you must earn at least 6,000 points during the six (6) month period following the date you reached the Gold Level.
ELITE PROGRAM BENEFITS
Opening an account and completing your profile automatically enters you into the Red Level of the Program and entitles you to receive:
- A special red icon next to your screen name denoting your status; and
- The opportunity to receive advance notice of newly added restaurants to CityEats.com.
Upon achieving Silver Level as described above, you will receive the following additional benefits:
- A silver icon next to your screen name denoting Silver Level status;
- 750 bonus points; and
- Additional benefits to be offered from time to time.
Upon achieving Gold Level as described above, you will receive the following incremental benefits:
- A special gold icon next to your screen name denoting Gold Level status;
- The ability to earn points at double the standard rate (i.e., instead of earning 100 points for writing a review, Gold Level users will receive 400 points); and
- Additional benefits to be offered from time to time.
REDEMPTION OF POINTS
Once you have accumulated at least 2,500 points, you may trade in those points for rewards. Rewards will be available at the 2,500, the 5,000 and the 10,000-point level. Available rewards will vary from time to time, but will generally include a variety of gift certificates as well as a charitable donation option.
Additional terms, conditions, exclusions and restrictions may apply to the reward and/or use of the reward.
TERMS & CONDITIONS
There are no membership fees associated with Program. Points accumulated under the Program have no cash value and are for individual use only. Points may not be credited to business entities. Your points and your account under the Program are personal to you and may not be sold, transferred or assigned to, or shared with, family, friends or others. We reserve the right (in our sole discretion) to deduct points that were credited in error or that were not earned legitimately. Any tax, liability or expense arising from participation in the Program is your responsibility.
We also reserve the right to modify, limit, terminate, discontinue or cancel the Program, its benefits and these Terms at any time and (in our sole discretion) without notice to you. We may change the number or type of benefit offered, or increase or decrease the number of points required for a particular benefit or level. You acknowledge will not have any liability for any modification or termination of the Program, even if any modification or termination affects your ability to use any Points already accumulated.
Void where prohibited. We do not make any guarantees, warranties, or representations of any kind concerning the Program. We are not responsible for points lost due to fraudulent or unauthorized use. Neither Dining Ventures nor any participating merchants or restaurants are responsible or liable for technical malfunctions or failures or any causes beyond the control of Dining Ventures or participating merchants. You release Dinning Ventures and its affiliates and partners from all liability regarding the earning, redemption and use of points in the Program.
We reserve the right to monitor all Program account activity and terminate your account and/or your participation in Program if Dining Ventures believes (in its sole discretion) that you have violated these Terms, provided false or inaccurate information, abused the Program, or that the use of your account is unauthorized, fraudulent, or otherwise unlawful or in violation of these Terms. Dining Ventures will have final decision in any disputes over points.
Effective: May 1, 2012. Copyright © 2013 Dining Ventures, LLC. All Rights Reserved.